Aroura
Acceptable Use Policy
Last updated: June 2026. This policy supplements our Terms of Service and applies to all merchants, staff, and storefront visitors.
Purpose
Aroura is built for legitimate commerce. This policy keeps the platform safe for merchants, customers, and our team.
Prohibited products & services
- Illegal drugs, weapons, or regulated substances sold without proper authorization.
- Counterfeit goods or items that infringe trademarks, copyrights, or patents.
- Stolen goods or items obtained through fraud.
- Adult content or services where prohibited by applicable law.
- Gambling, pyramid schemes, or deceptive financial products.
- Malware, hacking tools, or services designed to harm systems or people.
Prohibited conduct
- Harassment, threats, hate speech, or discrimination.
- Impersonation of another person, brand, or Aroura staff.
- Spam, phishing, or unsolicited bulk messaging through the platform.
- Attempting to bypass security, access other merchants' data, or probe infrastructure.
- Misrepresenting product origin, pricing, refunds, or delivery timelines.
- Using Aroura to launder money or process transactions for third parties without authorization.
Storefront content
- Product descriptions and images must accurately represent what you sell.
- Refund, shipping, and privacy policies must be clearly stated on your store.
- You must honor applicable consumer protection and tax laws in your markets.
Enforcement
- We may warn, restrict, pause, or terminate stores that violate this policy.
- We may cooperate with law enforcement when required.
- Appeals can be submitted via the Contact page with your store subdomain and details.
Reporting abuse
To report a storefront violating this policy, contact [email protected] with the store URL, description of the issue, and any supporting evidence.